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HOW IT WORKS

BROWSE

Check out our new discounted furniture from big brands like Wayfair, Amazon, Target & Ashley Furniture, new items posted throughout the week, just click the LIVE AUCTIONS tab. Most items are overstock, customer returns, and undeliverable furniture direct from these companies. Check the item notes on each auction for the condition and also click the “Product Link” for detailed product descriptions. Get ready to score amazing deals on sofas, kitchen tables, patio sets, bed frames, cabinets, tv stands and much more! Check back often as we post new items throughout the week.

BID

$9.99 are you out of your mind! Auction bidding starts at just $9.99 but you can enter the max amount you are willing to pay for each item, knowing you may end up paying less. Bid on as many items as you are interested in, since you may never see the same deal again! If you are outbid, you will be notified through text/email but make sure to double check online for the most accurate current bids. If a bid is placed within the last 5 minutes of the item ending, another 5 minutes will automatically be added onto the time of that item.

WIN

Congratulations to the winner! You will be notified through text/email once you win and you can pay for your winning item(s) on your account page. You will also receive an email order notification with instructions to pay. A 15% buyers premium and CA Sales Tax will be applied to your total. We accept all major credit cards and payment must be made within 24 hours. You can then collect your items within 10 calendar days by scheduling a pickup or delivery. Please see Pickup, Delivery and Inspection details below.

PICKUP & INSPECTION

Avoid lines and wait times! Pickup is by appointment only and can be scheduled on our online calendar at the Schedule Pickup / Delivery page. No walk-ins.

Pickups must be made within 10 calendar days of auction end date. Please make sure to schedule your pickup quickly after payment as time slots are limited and vary. We usually have 3 days available to choose from within the 10 day pickup time frame, including at least 1 Saturday. View our current available slots on the Schedule Pickup / Delivery page.

Our warehouse pickup location is located in San Diego, CA at: 8578 Avenida Costa Blanca, San Diego, CA 92154

Please look for the sidewalk signs with The Furniture Square and arrows pointing to the customer pickup area. Meet us at the pickup door with your state issued picture ID/drivers license (that matches the name on your account) and we will bring your items to the door for you to load. If you do not have an ID that matches the name on the account, we unfortunately cannot release your order, this is to protect us all from fraud. If you need to arrange a 3rd party to pickup for you, please email us.

IMPORTANT: We cannot help load for liability reasons. Please come prepared with help/tools if needed and a large enough vehicle. If not, you may need to reschedule and come back for your items.

All items are sold as is, no returns but we recommend inspecting your items when picking up, in the designated inspection area before leaving. This is to make sure we have given you all items/correct items. We do our best to inspect and provide details on the item in the auction, however we cannot guarantee it will be 100% accurate. If there is a major discrepancy/damage with the item and the online description, please let us know so we can check it out during your inspection and we may issue a refund in some circumstances. Issues like the color looking off/different on the screen, or slight imperfections/marks will not be considered. Once you leave the inspection area with your item(s), they cannot be brought back/refunded for any reason. More details can be found in our Terms & Conditions.

DELIVERY & INSPECTION

We now offer delivery in San Diego County! Choose this convenient option to have one of our professional delivery drivers drop off your winnings at your door.

Pickup trucks are most common and start at $99 but pricing will vary based on your delivery address, type/size of items and quantity of items in your order.

Deliveries must be made within 10 calendar days of auction end date and must be requested at least 48 hours in advance of your selected pickup date on our delivery calendar. We will then send you an email back within 48 hours with a quote for you to review & approve the price. If you approve, you can pay via credit card and your appointment will be finalized. If declined, you are still responsible for picking up your items or hiring help on your own within 10 calendar days of auction end or your items may be forfeited and relisted.

Once your delivery has been paid for, a delivery driver will arrive within the time slot you selected and will unload and bring to the door for you. Please inspect your item(s) to make sure it is the correct item(s) and for any damage that could have occurred during delivery before the driver leaves and notify the driver right away, as we may need to open a claim. If you are unavailable when the driver arrives, your delivery cost cannot be refunded and you will need to schedule a new appointment. Advance delivery cancellations may or may not be available, depending on how much notice is given, since we book these ahead of time with the drivers and we may be charged for cancellations. You are responsible for keeping up with your appointments, even if reminder/confirmation emails do not go through. You can always view your upcoming delivery appointment here while logged in.

Please make sure to schedule your delivery quickly after payment, as time slots are limited and vary. We usually have 3 days available to choose from within the 10 day pickup time frame, including at least 1 Saturday. View our current available slots on our delivery calendar.

Delivery Estimates: If you would like to get a rough estimate of how much an item will cost to deliver, before bidding/winning, please email us with your delivery address (please note if you are on the 1st floor or upstairs) and the link to the item(s) you want a quote on. Quotes can take up to 48 hours but if an item is ending soon, we will try our best to get you the quote quicker!

If you need delivery outside of San Diego County or have other questions, please contact us.

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